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Forum Help and support No thumbails at all

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UserPost

10:16 am
July 14, 2012


gadg17

United Kingdom

Member

posts 9
1

Hi

Just installed Mizuu and love it so far.

But… the Movies and TV Shows overview screens are not showing thumbnails for anything - just grey generic filmstrip symbols. Applies to all files wherever stored.

When I go through to the details page, the info and backdrop image is there, but again no thumbnails.

Possibly connected is the fact that the option to display or hide movie and show titles in overview screens has no effect for me. Running Android 4.0.3 on an Android TV box outputting to 1080i HDTV.

Am I missing something obvious?

Thanks

David

8:43 pm
July 14, 2012


gadg17

United Kingdom

Member

posts 9
2

Post edited 9:07 pm - July 14, 2012 by gadg17

Just to add that based on a previous answer in the forum, I checked the built-in SD card for com.miz.mizuu in the DATA folder and it wasn't there at all. Other apps have created folders there so it must be accessible, but Mizuu hasn't written anything.

If I try to change the cover art manually and add a picture from the local gallery I get the error "something unexpected occurred". Searching and downloading new cover art still displays nothing.
Tried creating the com.miz.mizuu folder myself but no difference.
Any clues here?

9:53 pm
July 14, 2012


Michell Bak

Denmark

Admin

posts 89
3

Hey, that sounds like Mizuu can't write to the internal memory of your device. This is a known issue with some of these devices and I don't thimk you got it via Google Play, right?

8:03 am
July 15, 2012


gadg17

United Kingdom

Member

posts 9
4

Post edited 9:40 am - July 15, 2012 by gadg17

Yes it was from Google Play. Tried first the lite verion and then the full one – identical hebaviour on both.

Is there a workaround for this? It's exactly the kind of device that's made for something like Mizuu.

My box is rooted, btw, but tried Mizuu first before rooting, with same results.

Edit: Did you mean, was the device itself from Google Play? It's not an official Google TV box but a Chinese Bluetimes Smart TV box with ICS and Cortex A9 chip from futeko.com in Britain.

10:07 am
July 15, 2012


Michell Bak

Denmark

Admin

posts 89
5

Hey!

I'm not sure if there's a work around for it. If you've got an application that blocks Mizuu's permissions, that might be it. Other than that, I can't think of a solution. Mizuu needs write permission and I don't know why that hasn't been granted on your device.

I've had a few other cases where these setup boxes wouldn't allow 3rd party applications to write to the memory. I unfortunately don't have one myself, but it definitely sounds like a case of not having permission to write to the memory.

Please refer to the nightly builds available on Monday. I'm going to try to add an additional permission, maybe that'll work in your case. Nightly builds will be very rough, though.

Cheers

Michell

11:01 am
July 15, 2012


gadg17

United Kingdom

Member

posts 9
6

Post edited 11:23 am - July 15, 2012 by gadg17

Thanks, I will try Monday's new build and report back if any change.

Meanwhile, will also see what other apps could be blocking permission. I did try MovieBrowser UPnP first (which is still installed) and that wrote to memory without a problem, but switched to Mizuu because its GUI is much better and also because MovieBrowser is hopeless at indexing accurately!

David

11:58 am
July 15, 2012


Michell Bak

Denmark

Admin

posts 89
7

Thanks, that's great.

It's quite weird that it works on MovieBrowser, but not Mizuu. They're both using the same permissions to gain write access.

Would you mind trying to delete the com.miz.mizuu folder and uninstall Mizuu? Maybe it'll work if you start over, although I have no idea why it should. It's quite weird that some applications can write to memory and others can't.

1:14 pm
July 15, 2012


gadg17

United Kingdom

Member

posts 9
8

Just done that but no difference, I'm afraid.

Have also uninstalled MovieBrowser and even did a factory reset this morning.

Am trying to discover via another forum whether other users have the same symptoms with this or a similar device.

1:34 pm
July 15, 2012


Michell Bak

Denmark

Admin

posts 89
9

Post edited 1:36 pm - July 15, 2012 by Michell Bak

Honestly, I'm not sure what's wrong.

Every write action in Mizuu is done "by the book" and the application is requesting the correct permissions to write to the storage locations. If it can't even create a folder on your device, then there's definitely something wrong, and I'm 99.99% sure that it's not a problem with Mizuu. I simply can't think of anything that should be wrong in that regard.

Would you mind downloading this application and let it scan your device, and then send me a link to the results?

2:27 pm
July 15, 2012


gadg17

United Kingdom

Member

posts 9
10

Here we are - generated just now.

If you need the actual text file, please send me an address and I will email.

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2:42 pm
July 15, 2012


Michell Bak

Denmark

Admin

posts 89
11

That's perfect! Just looked at the data and it states that you're actually using the same set top box as the one I mentioned earlier. The test fails when trying to determine the available memory media type (with the following error: FAILED_UNAVAILABLE_VALUE), and I had a feeling this was the case. I'm afraid there's really not much I can do about it.

The only thing left is to check if there's an application that's blocking permissions for 3rd party apps.

You're of course still free to try out the upcoming nightly build, and I'll be happy to give you a refund for the original purchase.

3:06 pm
July 15, 2012


gadg17

United Kingdom

Member

posts 9
12

Thanks for the reply. That's a pity. But refund not necessary.

I will try out the nightly builds on the off chance.

Have you any idea why MovieBrowser would be able to write, but not Mizuu?

Thanks

David

3:17 pm
July 15, 2012


Michell Bak

Denmark

Admin

posts 89
13

Hmm, come to think of it, I might have an idea.

It's possible for applications to get a path to their unique folder on the device memory, and here they can store all kinds of data.

Unfortunately, this folder isn't accessible for the user and as such the user can't see what the application is actually storing on their device. One of my goals with Mizuu is to provide transparency - both in terms of development, but also in terms of what's actually being stored on your device.

That's why I decided not to use the default way of handling application data, but instead create a folder on the default storage media and store everything there. That makes it possible for users to see exactly what's being stored on their device and they can alter it, if they want. It also makes it possible to create more advanced and exciting features, like custom background images, which is coming in the next update.

MovieBrowser used to be the same as Mizuu, but maybe - just maybe - the developer has changed it.

Regardless, it's something I'm going to take a look at. Maybe I can work out a way to support both ways of handling app data.

4:05 pm
July 15, 2012


gadg17

United Kingdom

Member

posts 9
14

I look forward to seeing the results!

I do think these boxes will explode in the future (hopefully not literally!) and Mizuu is exactly what they need.

8:46 pm
July 15, 2012


gadg17

United Kingdom

Member

posts 9
15

It works!

On a suggestion from another owner I re-flashed the firmware, and even though it's the same version of Android it's now behaving itself. Mizuu looks terrific.

Thanks for all your help and sorry if I wasted your time.

David

9:52 pm
July 15, 2012


Michell Bak

Denmark

Admin

posts 89
16

That's great, David! I'm glad everything is working now and you've definitely not wasted my time :-)


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